HELP
Home > Help > Shipping Policy
Shipping Policy

INTERNATIONAL DELIVERY OPTIONS :

DHL Express Shipping

  • Shipping cost
    - Order up until $59.99 : Flat rate at $10.00 USD
    - Order over $60 : Free
  • Delivery period : approximately 2-3 days

*AVAILABLE COUNTRIES: USA, Canada

FEDEX Standard Shipping

  • Shipping cost
    - Order up until $59.99 : Flat rate at $10.00 USD
    - Order over $60 : Free
  • Delivery period: approximately 5-9 days

*AVAILABLE COUNTRIES: Argentina, Australia, Belgium, Brunei, Colombia, Cyprus, Czech Rep., Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Rep. Of, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Monaco, Myanmar, Netherlands, New Zealand, Norway, Peru, Portugal, Romania, SAR, Slovakia, Slovenia, South Africa, Sweden, Switzerland, United Kingdom

  • This country is within our delivery coverage, although it's important to note that there may be certain specific regions where delivery services are not available.

CUSTOMS FEE : Please be advised that tariffs may be assessed based on your country of delivery. Prior to finalizing your order, we recommend conducting a thorough review of your country's tariff policy to as certain any potential customs duties or import taxes that may apply.

*Custom Fee Guide

  1. Check your country's minimum order value that qualifies for exemption from duties and import taxes.

    (👇 Click the link below)

https://zonos.com/docs/guides/de-minimis-values

  1. If your order value exceeds the country's duty-free limit, consider placing separate orders to avoid custom fees.

*** Check our Refund Policy for more** details > https://skin1004.com/policies/refund-policy

SPECIAL CONDITIONS: Please note that once confirmed, orders cannot be modified or canceled. A minimum amount of order is $40.00 USD

The duration of international shipping varies based on the location, usually taking between 4-10 business days. However, circumstances beyond our control, including adverse weather conditions, service disruption, customs duties, local customs procedures, and inspections, may cause delivery delays or interruptions. SKIN1004 cannot be held responsible or liable for such instances.

For international customers, it is important to note that all duties, taxes, and fees imposed by the government are their responsibility. If customers provide an incorrect shipping address, we cannot pack or ship their package. Unfortunately, packages sent to an invalid or incorrect address cannot be re-shipped. Customers are, therefore, accountable for providing accurate shipping information when creating an order.

Please note that the size of an order may sometimes cause delivery delays due to events or conditions within the shipping company.\